Every conversation becomes a lead — not just an answer
MonCha spots buying intent, captures the visitor's details, scores the lead, and summarizes what they want — so your team chases the hot ones first.
How lead capture worksOne brain for your website, WhatsApp & more
Give your business a brain that answers every customer
One AI — trained on your content in 5 minutes — that answers on your website and WhatsApp, in your customer's language, captures leads, books meetings, and hands the hard ones to your team.
- 5-minute setup
- 24 languages
- 7-day free trial
- Cancel anytime
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Hi, I’m MonCha. Ask me anything about how I work — in any language.
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Built by MonstarX, part of Monstar Lab
The product studio behind digital work for
What is MonCha?
MonCha is an AI "business brain" you train on your own content in about 5 minutes. It answers customers on your website and WhatsApp in 24 languages, captures and scores leads, books appointments, and hands difficult conversations to a human with full context. One setup, every channel.
Resolves what it can. Escalates what it can't.
When the bot can't answer, it opens a ticket and loops in a human — with the full conversation as context. Customers can book a meeting right inside the chat.
Tickets, human handoff & bookingCustomers can talk, not just type
Prefer speaking? Customers can ask by voice and hear the answer back in their language — one more way MonCha meets them where they are.
How voice worksYour customers are everywhere. Keeping up is the hard part.
Questions come from your site, WhatsApp, and phone calls — in different languages
One brain answers on every channel — website, WhatsApp, and more
After-hours messages sit unanswered; buyers move on
Replies instantly, 24/7, in your customer's language
The same questions get asked a hundred times
Learns your business once; stays current automatically
Interested visitors leave without ever becoming a lead
Turns interested visitors into scored leads, and books meetings
Your small team can't be on every channel at once
Escalates the tricky ones to your team, with full context
One setup, everywhere
Set it up once. It works on every channel.
Your knowledge, your brand, one dashboard — extended to every place your customers are.
- Live
Website
- Live
WhatsApp
MonChaone brain
- Soon
Messenger
- Soon
LINE
Add a channel in a few clicks — the same brain answers on all of them.
01
Point it at your knowledge
Your website, PDFs, docs, YouTube — or connect Notion, Google Drive and more. MonCha learns your business.
02
Make it yours
Name it, brand it, pick languages and a persona — all no-code, with a live preview.
03
Go live everywhere
One script on your site, then switch on WhatsApp. Update your content; the brain stays current automatically.
How it learns
Five minutes of setup. Then it trains itself.
You point MonCha at your content and confirm what goes in. Reading, chunking and embedding every page happens on its own — no scripts, no intents, no decision trees to maintain.
app.moncha.co/knowledge0:20
Add content
- 1Source
- 2Pages
- 3Review
- Website
- Sitemap
- Files
- Text
- YouTube
Paste a URL. No scripts, no intents, no decision trees.
A traditional chatbot
Weeks of scripting intents, entities and decision trees — then rewriting them every time a price, policy or product changes.
MonCha
Paste a URL. It reads every page, re-crawls on a schedule to stay current, and cites the page each answer came from.
Everything you need. Nothing half-built.
Every feature below is live today — try any of them in the free trial.
More than support
Every conversation becomes a lead — not just an answer
MonCha spots buying intent, captures the visitor's details, scores the lead, and summarizes what they want — so your team chases the hot ones first.
A0
Aisha R.
Asked for enterprise pricing · wants a call
K0
Kenji T.
Comparing plans for 2 stores
M0
Marco L.
Asked about delivery to Penang
Real help, never a dead end
Resolves what it can. Escalates what it can't.
When the bot can't answer, it opens a ticket and loops in a human — with the full conversation as context. Customers can book a meeting right inside the chat.
Ticket #1042 opened
Refund for order #8831 — full chat attached
Agent replied in 4 min
Priya picked it up with the whole conversation
Appointment booked
Thu 10:30 · Google Meet
Know your customers
See what customers actually keep asking
Top questions, what the bot couldn't answer, intent trends and conversions — so you can close knowledge gaps and understand what your market really wants.
Explore analyticsConversations
0
Resolved by AI
0%
Leads captured
0
Unanswered
0%
One brain, two audiences
Customer-facing & internal — same brain
Run an external brain that answers customers, and an internal brain your team can ask — HR, ops, product. Keep sensitive knowledge internal-only.
Never miss what matters
Get pinged where you already work
A hot lead, a handoff, a question it couldn't answer — MonCha notifies you in Slack, WhatsApp or email the moment it happens.
Answered in their language — naturally
EnglishEnglish
日本語Japanese
한국어Korean
中文Chinese
MelayuMalay
IndonesiaIndonesian
ไทยThai
Tiếng ViệtVietnamese
FilipinoFilipino
العربيةArabic
हिन्दीHindiதமிழ்TamilతెలుగుTeluguಕನ್ನಡKannadaമലയാളംMalayalamमराठीMarathi
বাংলাBengaliગુજરાતીGujaratiਪੰਜਾਬੀPunjabiଓଡ଼ିଆOdia
اردوUrdu
KiswahiliKiswahili
HausaHausaYorùbáYoruba24 languages. Ask in Tamil, get answered from your English content — your India, SEA and Middle East customers get a native experience, not a clunky translation.
Why MonCha
More than a website chatbot
Most AI chatbots stop at your website. MonCha is one brain across every channel your customers actually use.
| MonCha | A website-only chatbot | |
|---|---|---|
| Website chat | ||
| WhatsApp bot | same brain | |
| Multilingual (24 languages) | native, cross-language | limited |
| Appointment booking | in-chat | rare |
| Lead capture + scoring | varies | |
| Human handoff + tickets | varies | |
| One setup, many channels | Messenger & LINE next |
Simple pricing, in your currency
USD · SGD · MYR · JPY · INR — chat, WhatsApp, lead capture, bookings and analytics on every plan.
Starter
$29/mo
1 bot · 2,500 answers · 60 voice min
Growth
$69/mo
2 bots · 6,000 answers · 180 voice min
Scale
$199/mo
3 bots · 25,000 answers · 600 voice min
Questions, answered
What is MonCha?
MonCha is an AI "business brain" you train on your own content in about 5 minutes. It answers customers on your website and WhatsApp in 24 languages, captures and scores leads, books appointments, and hands difficult conversations to a human with full context. One setup, every channel.
Does MonCha work on WhatsApp?
Yes. Connect a number you already have, or get one from MonCha (monthly, in your billing currency). The same brain answers there — same knowledge, lead capture and human handoff as your website bot. Messenger and LINE are next.
How is MonCha different from a normal website chatbot?
Most chatbots live only on your website. MonCha is one brain that also runs your WhatsApp bot and speaks your customer's language — from a single setup and dashboard.
Does MonCha capture leads?
Yes. It detects buying intent, captures contact details, scores each lead and summarizes what the visitor wants, and can notify you in Slack, WhatsApp or email instantly.
What happens when MonCha can't answer?
It opens a support ticket and hands off to a human with full context, and can offer the customer a calendar booking — never a dead end.
Which languages does MonCha support?
24 languages for chat, including Japanese, Korean, Chinese, Thai, Vietnamese, Malay, Indonesian, Filipino, Arabic, Hindi and Tamil. It answers in the customer's language even from English content.
Where does MonCha get its knowledge?
From your website, PDFs, Word docs and YouTube videos, and from connected sources like Notion and Google Drive. It answers only from your content and cites its sources.
How long does setup take, and do I need a credit card?
About 5 minutes, and no credit card — every account gets a 7-day free trial.
Will MonCha make things up?
No. It answers only from your knowledge base, cites its sources, and says so when it doesn't know — you control the fallback message.
MonCha at a glance
- Built by
- MonstarX · Monstar Lab
- Channels
- Website & WhatsApp live · Messenger & LINE next
- Languages
- 24 for chat
- Setup
- ~5 minutes, no code
- Trial
- 7 days free, no credit card
- Answers
- Only from your content, with cited sources